Provider
Private, not-for-profit Healthcare Provider for Women and Infants
Technology
Microsoft Fabric
Microsoft Power BI
Meditech EMR
Key Outcomes
Comprehensive Clinical Insights
Significant cost savings and improved patient outcomes
VNB Health transformed Clinical Analytics for a women’s healthcare provider by enhancing visibility into patient health and enabling proactive decisions. As a result, the organization improved patient care, reduced costs, and increased productivity.
Customer Profile
The customer is a prominent healthcare insurance provider serving a vast population. With a rich history in the industry, they are committed to delivering comprehensive healthcare solutions and enhancing member experiences. The organization operates in a highly regulated environment, necessitating robust and compliant systems. Due to the sheer volume of transactions and complex nature of healthcare data, the customer handles a significant workload, demanding efficient and reliable IT operations.
Customer Situation
The customer handled 270/271 Healthcare Eligibility Benefit Inquiry transactions to verify patient healthcare eligibility, coverage, and benefits. The customer relied on custom API interfaces built on Microsoft BizTalk Server to connect with multiple insurance payers. This complex integration environment, characterized by high transaction volumes and frequent changes, was prone to instability. Updates to one payer’s interface often disrupted connections with others. To mitigate this risk, accelerate development and ease the build, deployment and testing process, the customer sought an automated solution that would enable continuous integration and continuous delivery (CI/CD) with robust automated testing.
Customer Profile
The customer is one of the largest healthcare providers in the United States, dedicated to improving the health of women and infants. As a private, non-profit organization, they are consistently recognized for innovative programs and rank among the top delivery services nationwide.
Customer Situation
The customer struggled with outdated reporting systems tied to their Meditech EMR. These limitations made it difficult to adapt to evolving clinical analytics needs. Their legacy solution restricted timely access to critical patient insights, making data-driven decision-making cumbersome.
Furthermore, they faced challenges consolidating data from multiple systems, which led to fragmented reporting and limited visibility into patient health. To enable proactive care delivery, they needed a modern solution with real-time monitoring and predictive analytics.
To address these issues, the customer sought a scalable clinical analytics solution. They required a partner with deep expertise in healthcare data warehousing, advanced analytics, and reporting. Seamless integration and knowledge transfer were essential for long-term success.
VNB Solution
VNB Health collaborated with the customer to enhance their clinical analytics capabilities. We customized our Clinical Analytics solution, built on Microsoft Fabric, to meet their specific needs. Our plug-and-play solution integrated seamlessly with their Meditech EMR, allowing the organization to consolidate data from multiple systems. Consequently, they gained a comprehensive view of patient health, clinical outcomes, and care delivery metrics.
The solution provided deep clinical insights into patient vitals and specialized areas like Labor and Delivery. It enabled monitoring of key trends, including total deliveries, successful deliveries by type (C-Section and Vaginal), NTSV deliveries, and preterm delivery success rates. This data-driven approach facilitated informed decision-making. Additionally, real-time analytics allowed clinicians to respond quickly to critical patient needs, improving overall care delivery.
By leveraging predictive analytics, our Clinical Analytics solution proactively identified at-risk patients. This capability supported preventative care and helped reduce readmission rates. Moreover, advanced healthcare data analytics optimized resource allocation, enhanced operational efficiency, and improved patient outcomes.
The solution also fostered a data-driven culture through self-service analytics. Clinical and administrative teams could explore insights independently. To ensure long-term success, we provided comprehensive training for seamless adoption.
Customer Benefits
- Improved Patient Outcomes: Real-time insights and predictive analytics enabled proactive care. As a result, complications decreased, patient outcomes improved, and interventions became more timely.
- Comprehensive Clinical Insights: Unified data from multiple systems provided a holistic view of patient health. Clinicians could monitor patient trends easily, leading to better clinical decisions and personalized care.
- Operational Efficiency: Streamlined reporting and advanced analytics reduced manual efforts. Consequently, productivity increased, and resources were freed for critical clinical tasks.
- Cost Savings: Optimized reporting and data consolidation lowered operational costs.
- Sustainable Growth: Comprehensive knowledge transfer and in-house training ensured smooth adoption of the solution. The team was equipped to adapt and expand and adapt the solution as needs evolved, thereby supporting long-term success and scalability.