Provider
Urology Healthcare Provider
Technology
Microsoft Fabric, Power BI
Microsoft Power Platform
Athena Practice EHR
Key Outcomes
Faster Access to Critical Patient Data
Streamlined Physician Workflow
VNB Health developed a custom healthcare solution for Urology provider to enhance patient admissions and care, seamlessly integrating with their Athena Practice EHR.
Customer Profile
The customer is a prominent healthcare insurance provider serving a vast population. With a rich history in the industry, they are committed to delivering comprehensive healthcare solutions and enhancing member experiences. The organization operates in a highly regulated environment, necessitating robust and compliant systems. Due to the sheer volume of transactions and complex nature of healthcare data, the customer handles a significant workload, demanding efficient and reliable IT operations.
Customer Situation
The customer handled 270/271 Healthcare Eligibility Benefit Inquiry transactions to verify patient healthcare eligibility, coverage, and benefits. The customer relied on custom API interfaces built on Microsoft BizTalk Server to connect with multiple insurance payers. This complex integration environment, characterized by high transaction volumes and frequent changes, was prone to instability. Updates to one payer’s interface often disrupted connections with others. To mitigate this risk, accelerate development and ease the build, deployment and testing process, the customer sought an automated solution that would enable continuous integration and continuous delivery (CI/CD) with robust automated testing.
Customer Profile
The customer is a leading Urology provider based in Richmond, Virginia. They have been serving the Greater Richmond metro area since 1929. Renowned for its commitment to delivering high-quality care, the practice continually invests in the latest medical technologies and recruits highly skilled physicians. With over 55 providers, including urologists, urogynecologists, and specialists in anaesthesiology, pathology, radiation oncology, and radiology, the organization is dedicated to addressing the community's comprehensive urological needs.
Customer Situation
The customer sought a modern solution to streamline patient admissions and enhance care delivery for their healthcare providers. They required a mobile application that would integrate with their Athena Practice EHR system. The solution needed to provide robust search functionality for patient data, enabling healthcare providers to efficiently retrieve patient information. Additionally, the app was intended to facilitate the addition of new patients to the providers’ bed lists across different facilities. It was also essential for the app to offer comprehensive views of patient details, including medical history, prescriptions, diagnostic lab reports, and other relevant clinical information, to support informed decision-making at the point of care.
VNB Solution
After assessing the requirements, VNB proposed a solution to enhance provider efficiency and accessibility by enabling real-time patient information retrieval directly from their existing Athena Practice electronic health records (EHR) platform. This eliminated the need for providers to navigate multiple systems.
To further streamline workflows, the team developed a custom mobile application providing physicians with a single, centralized access point for patient data. The app's personalized landing screen allowed providers to manage patient lists and quickly search for specific individuals. Its intuitive, visually structured layout and clear navigation facilitated easy access to essential information, including patient details, medical history, lab reports, and clinical notes. Role-based access controls ensured data security and compliance by restricting access to sensitive information based on user roles.
The overall solution empowered the healthcare provider to advance their digital transformation, improving operational efficiency and data accessibility across various workflows. The flexible design and streamlined deployment process also supported future enhancements and scalability.
Customer Benefits
- Faster Access to Critical Patient Data: Care providers can quickly retrieve patient history, lab reports, and clinical notes, reducing the time spent searching for information and improving decision-making.
- Streamlined Physician Workflow: By consolidating patient data into a single, intuitive interface, the solution eliminated the need to navigate multiple systems, saving valuable time for physicians and care teams.
- Scalability for Future Growth: The custom healthcare solution for Urology provider laid the foundation for further digital transformation, empowering them to expand and enhance their healthcare operations with ease.